How To Fix ESH_OM_OBJ_MODEL_REP384 - Request has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_REP - Object Model Repository

• Message number: 384

• Message text: Request has been deactivated

What causes this issue?

A request can only be active if all objects needed to execute the
request (object types, nodes, and so on) are available. If this is not
the case, the request is inactive.
In this case, the request is set to inactive because required objects
are missing from the target model where the object type that the request
belongs to is imported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_REP384 - Request has been deactivated ?

  The SAP error message ESH_OM_OBJ_MODEL_REP384 indicates that a specific request has been deactivated in the context of the SAP Enterprise Search (ESH) or the Object Model. This typically occurs when there are issues related to the configuration or the state of the search model.
  Cause:
  
  Deactivation of the Request: The request may have been manually deactivated by a user or due to a system process.
  Configuration Issues: There may be issues with the configuration of the search model or the underlying data sources.
  Data Consistency: If there are inconsistencies in the data or if the data source is not available, the request may be deactivated.
  System Updates: Changes in the system, such as updates or migrations, may lead to the deactivation of certain requests.
  
  Solution:
  
  
  Reactivate the Request:
  
  Go to the relevant transaction in SAP (e.g., ESH_ADMIN or ESH_COCKPIT).
  Locate the deactivated request and reactivate it.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the search model and ensure that all necessary components are correctly set up.
  Verify that the data sources are correctly configured and accessible.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data sources to ensure that there are no issues that could lead to deactivation.
  If necessary, re-index the data to ensure that the search model has the latest data.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context on why the request was deactivated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ESH_ADMIN, ESH_COCKPIT, and SLG1 for monitoring and managing search models.
  SAP Notes: Search for SAP Notes related to ESH and the specific error message for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to address the ESH_OM_OBJ_MODEL_REP384 error and restore functionality to your SAP Enterprise Search environment.