How To Fix ESH_OM_OBJ_MODEL_REP377 - Categories and common attributes: System failure during lock

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_REP - Object Model Repository

• Message number: 377

• Message text: Categories and common attributes: System failure during lock

What causes this issue?

System failure while trying to lock categories and common attributes.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_REP377 - Categories and common attributes: System failure during lock ?

  The SAP error message ESH_OM_OBJ_MODEL_REP377 indicates a system failure during a lock operation, specifically related to the handling of categories and common attributes in the Enterprise Search (ESH) Object Model. This error typically arises when there is a conflict or issue with the locking mechanism in the database or application layer, which can prevent the system from accessing or modifying the required data.
  Causes:
  
  Database Lock Conflicts: Another transaction may be holding a lock on the same data, causing a conflict.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, leading to timeouts or failures in other transactions.
  System Resource Issues: Insufficient system resources (CPU, memory, etc.) can lead to performance issues, causing locks to not be released in a timely manner.
  Configuration Issues: Incorrect configuration of the ESH or related components may lead to locking issues.
  Deadlocks: Situations where two or more transactions are waiting for each other to release locks can lead to deadlocks.
  
  Solutions:
  
  Check for Active Locks: Use transaction codes like SM12 to check for active locks in the system. Identify and resolve any conflicts.
  Review Long-Running Transactions: Use transaction SM66 to monitor active processes and identify any long-running transactions that may be causing locks.
  System Performance Monitoring: Monitor system performance and resource usage. If necessary, optimize the system or increase resources.
  Adjust Lock Timeout Settings: If applicable, consider adjusting the lock timeout settings in the system configuration to allow for longer wait times.
  Review Configuration: Ensure that the configuration for ESH and related components is correct and optimized for your use case.
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may help to clear locks and resolve the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to check for dumps).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to diagnose and resolve the ESH_OM_OBJ_MODEL_REP377 error effectively.