How To Fix ESH_OM_OBJ_MODEL_REP310 - Requests &1 and &2 have the same description in language &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_REP - Object Model Repository

• Message number: 310

• Message text: Requests &1 and &2 have the same description in language &3

What causes this issue?

The requests &v1& and &v2& belong to the same node and have the same
description in language &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This may cause problems because the requests cannot be distinguished by
their description.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_REP310 - Requests &1 and &2 have the same description in language &3 ?

  The SAP error message ESH_OM_OBJ_MODEL_REP310 indicates that there is a conflict in the description of two requests in the system. Specifically, it means that two requests (identified by &1 and &2) have the same description in the specified language (&3). This can lead to confusion in the system, as the descriptions are expected to be unique for proper identification and processing.
  Cause:
  
  Duplicate Descriptions: The primary cause of this error is that two or more requests have been created with identical descriptions in the same language. This can happen due to manual entry errors or data import processes that do not enforce uniqueness.
  Data Migration Issues: If data has been migrated from another system or if there have been bulk uploads, it is possible that duplicate descriptions were introduced during this process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Conflicting Requests:
  
  Use the request IDs provided in the error message (&1 and &2) to look up the requests in the system.
  Check the descriptions of both requests to confirm that they are indeed identical.
  
  
  
  Modify Descriptions:
  
  Change the description of one of the conflicting requests to ensure that both have unique descriptions. This can typically be done through the relevant transaction in SAP where the requests are managed.
  Ensure that the new description is meaningful and adheres to any naming conventions used in your organization.
  
  
  
  Check for Other Duplicates:
  
  After resolving the specific conflict, it may be prudent to check for other requests that may have similar issues. This can help prevent future occurrences of the same error.
  
  
  
  Test the Changes:
  
  After making the changes, test the functionality that was previously causing the error to ensure that it is resolved.
  
  
  
  Documentation:
  
  Document the changes made and the reasons for them, so that there is a record for future reference.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to this error message. There may be specific patches or updates that address this issue.
  System Configuration: Review the configuration settings related to request management in your SAP system to ensure that there are no settings that could lead to duplicate descriptions.
  User Training: If the issue is due to manual entry, consider providing training to users on how to create requests properly to avoid duplicates.
  
  By following these steps, you should be able to resolve the ESH_OM_OBJ_MODEL_REP310 error and prevent it from occurring in the future.