How To Fix ESH_INTEGRATION216 - Connection to back-end deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_INTEGRATION - ESH Integration

• Message number: 216

• Message text: Connection to back-end deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_INTEGRATION216 - Connection to back-end deleted ?

  The SAP error message ESH_INTEGRATION216: Connection to back-end deleted typically indicates that the connection to the back-end system (such as an SAP ERP or SAP S/4HANA system) has been lost or is no longer valid. This can occur for several reasons, including configuration changes, network issues, or the back-end system being unavailable.
  Causes:
  
  Configuration Changes: The connection settings in the SAP system may have been altered or deleted.
  Network Issues: There may be network connectivity problems between the SAP system and the back-end system.
  Back-end System Unavailability: The back-end system may be down for maintenance or experiencing issues.
  Authorization Issues: The user or service account used to connect to the back-end may not have the necessary permissions.
  System Upgrades or Migrations: Changes in the back-end system due to upgrades or migrations can lead to connection issues.
  
  Solutions:
  
  
  Check Connection Settings:
  
  Verify the connection settings in the SAP system (transaction code SM59 for RFC connections).
  Ensure that the connection type, target host, and system number are correctly configured.
  
  
  
  Test the Connection:
  
  Use the Test Connection feature in transaction SM59 to check if the connection to the back-end system is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the systems. You can use tools like ping or traceroute to diagnose network problems.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  
  
  Check Back-end System Status:
  
  Ensure that the back-end system is up and running. If it is down, coordinate with the relevant teams to bring it back online.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account used for the connection has the necessary authorizations to access the back-end system.
  
  
  
  Recreate the Connection:
  
  If the connection appears to be corrupted or misconfigured, consider deleting and recreating the RFC connection in SM59.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to your specific version of SAP for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Monitoring: Implement monitoring tools to proactively check the health of connections between systems to avoid future occurrences.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.