How To Fix ESH_INTEGRATION064 - Client copy was unexpectedly terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_INTEGRATION - ESH Integration

• Message number: 064

• Message text: Client copy was unexpectedly terminated

What causes this issue?

The back-end system connection process was terminated without a
controlled error message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in transaction ST22 of this system for dump information.
Check in transaction ST22 of the system that was to be connected for
dump information.
Check whether the system to be connected was temporarily not available.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_INTEGRATION064 - Client copy was unexpectedly terminated ?

  The SAP error message ESH_INTEGRATION064 indicates that a client copy process was unexpectedly terminated. This can happen for various reasons, and understanding the cause is crucial for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  System Resource Issues: Insufficient memory or CPU resources can lead to the termination of the client copy process.
  Network Issues: Network interruptions or instability can cause the client copy to fail.
  Database Locking: If there are locks on the database that prevent the client copy from accessing necessary data, it may terminate unexpectedly.
  Configuration Errors: Incorrect configuration settings in the client copy process can lead to failures.
  Transport Directory Issues: Problems with the transport directory or file system can also cause the process to terminate.
  Long Running Processes: If the client copy takes too long, it may hit timeout limits set in the system.
  
  Solutions:
  
  Check System Resources: Monitor the system's CPU and memory usage during the client copy process. If resources are low, consider increasing them or scheduling the copy during off-peak hours.
  Review Logs: Check the SAP system logs (transaction SM21) and the client copy logs (transaction SCC3) for any specific error messages or warnings that can provide more context on the failure.
  Network Stability: Ensure that the network connection between the source and target systems is stable. You may want to run network diagnostics to check for issues.
  Database Locks: Use transaction SM12 to check for any locks on the database that might be causing the issue. If necessary, release the locks.
  Configuration Review: Double-check the configuration settings for the client copy process to ensure they are correct.
  Transport Directory: Verify that the transport directory is accessible and that there are no issues with file permissions.
  Timeout Settings: If the process is timing out, consider adjusting the timeout settings in the system configuration.
  
  Related Information:
  
  
  Transaction Codes:
  
  SCC3: To view the logs of the client copy.
  SM21: To check the system log for errors.
  SM12: To check for database locks.
  ST22: To check for dumps that may have occurred during the process.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the official SAP documentation for client copy processes to ensure that all prerequisites and steps are being followed correctly.
  
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.