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Message type: E = Error
Message class: ESH_INTEGRATION - ESH Integration
Message number: 021
Message text: 11/&1: Export TREX index content from back-end system
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ESH_INTEGRATION021
- 11/&1: Export TREX index content from back-end system ?The SAP error message ESH_INTEGRATION021 typically relates to issues with the integration between the SAP system and the TREX (Text Retrieval and Information Extraction) search engine. This error can occur during the process of exporting index content from the back-end system to the TREX server.
Cause:
- Configuration Issues: The TREX system may not be properly configured or connected to the SAP back-end system.
- Indexing Problems: There may be issues with the indexing process, such as missing or corrupted data.
- Authorization Issues: The user or service account may not have the necessary permissions to perform the export.
- Network Issues: There could be network connectivity problems between the SAP system and the TREX server.
- System Performance: High load or performance issues on either the SAP system or the TREX server can lead to timeouts or failures during the export process.
Solution:
- Check Configuration: Verify that the TREX system is correctly configured and that the connection settings in the SAP system are accurate.
- Review Indexing Status: Check the status of the indexing process in the SAP system. Ensure that all necessary data is available and correctly indexed.
- User Permissions: Ensure that the user or service account executing the export has the necessary authorizations to access the data and perform the export.
- Network Connectivity: Test the network connection between the SAP system and the TREX server to ensure there are no connectivity issues.
- Monitor System Performance: Check the performance of both the SAP system and the TREX server. If either system is under heavy load, consider scheduling the export during off-peak hours.
- Review Logs: Check the application logs for more detailed error messages that can provide additional context about the failure.
Related Information:
If the issue persists after following these steps, consider reaching out to SAP support for further assistance.
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