How To Fix ESH_IF_INA_JSON002 - There is no open object-tag

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_IF_INA_JSON - JSON validation

• Message number: 002

• Message text: There is no open object-tag

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_IF_INA_JSON002 - There is no open object-tag ?

  The SAP error message ESH_IF_INA_JSON002: There is no open object-tag typically occurs in the context of SAP's Enterprise Search or when working with the Information Access (INA) framework. This error indicates that there is a problem with the JSON response being processed, specifically that the expected structure of the JSON is not being adhered to, leading to a parsing issue.
  Causes:
  
  Malformed JSON Response: The JSON response from the server may be incorrectly formatted, missing opening or closing tags, or not structured as expected.
  Network Issues: Intermittent network issues could lead to incomplete data being received, resulting in a malformed JSON.
  Configuration Issues: Incorrect configuration settings in the SAP system or the search application could lead to improper data being sent or received.
  Version Mismatch: There may be a mismatch between the versions of the components involved (e.g., the frontend and backend systems), leading to incompatibility in the expected JSON structure.
  
  Solutions:
  
  Check JSON Response: Use tools like Postman or browser developer tools to inspect the JSON response from the server. Ensure that it is well-formed and adheres to the expected structure.
  Review Configuration: Check the configuration settings in the SAP system related to the search and INA framework. Ensure that all settings are correct and consistent.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions that could lead to incomplete data being transmitted.
  Update Components: If there is a version mismatch, consider updating the components involved to ensure compatibility.
  Debugging: If you have access to the backend, enable debugging to trace the request and response flow. This can help identify where the issue is occurring.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates their knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  Logs: Review application logs for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.