How To Fix ESH_IF_INA038 - CSRF token validation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_IF_INA - ES-InA-Adapter: Messages

• Message number: 038

• Message text: CSRF token validation failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_IF_INA038 - CSRF token validation failed ?

  The SAP error message ESH_IF_INA038: CSRF token validation failed typically occurs in the context of SAP applications that use the Cross-Site Request Forgery (CSRF) protection mechanism. This error indicates that the CSRF token sent with the request does not match the expected token on the server side, which is a security measure to prevent unauthorized actions.
  Causes:
  
  Expired Token: The CSRF token may have expired if the session has been idle for too long.
  Token Not Sent: The CSRF token may not have been included in the request, either due to a coding error or misconfiguration.
  Token Mismatch: The token sent in the request does not match the one generated by the server, possibly due to multiple requests being sent or a page refresh.
  Session Issues: If the user session has been invalidated or if there are issues with session management, the token validation may fail.
  Browser Issues: Sometimes, browser extensions or settings can interfere with the proper handling of tokens.
  
  Solutions:
  
  Refresh the Page: Simply refreshing the page can often resolve the issue, as it will generate a new CSRF token.
  Re-login: Logging out and then logging back in can reset the session and generate a new CSRF token.
  Check Code Implementation: If you are developing or maintaining the application, ensure that the CSRF token is being correctly included in all relevant requests (e.g., AJAX calls).
  Session Management: Ensure that session management is correctly implemented and that sessions are not being prematurely invalidated.
  Browser Settings: Clear the browser cache and cookies, or try using a different browser or incognito mode to rule out browser-related issues.
  Debugging: If you have access to the backend, check the logs for any additional error messages that might provide more context on the failure.
  
  Related Information:
  
  CSRF Protection: CSRF tokens are used to protect web applications from unauthorized commands being transmitted from a user that the web application trusts.
  SAP Notes: Check SAP Notes and documentation for any specific patches or updates related to CSRF token handling in your version of SAP.
  Development Guidelines: If you are a developer, refer to SAP's guidelines on implementing CSRF protection in your applications to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.