How To Fix ESH_HANA_ADMIN278 - Errors occured on determination of content counts

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_HANA_ADMIN - ESH HANA Index Administration

• Message number: 278

• Message text: Errors occured on determination of content counts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_HANA_ADMIN278 - Errors occured on determination of content counts ?

  The SAP error message ESH_HANA_ADMIN278 typically indicates that there was an issue during the determination of content counts in the SAP Enterprise Search (SAP ESH) system, particularly when using HANA as the database. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying HANA database.
  Possible Causes:
  
  Database Connection Issues: There may be connectivity problems between the SAP system and the HANA database.
  Configuration Errors: Incorrect configuration settings in the SAP ESH or HANA system can lead to this error.
  Data Inconsistencies: If there are inconsistencies or corruption in the data being indexed or queried, it can cause errors during content count determination.
  Performance Issues: High load on the HANA database or insufficient resources can lead to timeouts or failures in processing requests.
  Missing Authorizations: The user executing the operation may not have the necessary authorizations to access the required data.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the connection between the SAP system and the HANA database is stable and functioning correctly. You can test the connection using transaction codes like DBACOCKPIT or HANA Studio.
  Review Configuration Settings: Verify the configuration settings for SAP ESH and ensure that they are correctly set up. This includes checking the settings in the SAP NetWeaver Administrator (NWA) or the relevant configuration transactions.
  Data Consistency Checks: Run consistency checks on the data being indexed. You may need to re-index the data if inconsistencies are found.
  Monitor System Performance: Use monitoring tools to check the performance of the HANA database. If the system is under heavy load, consider optimizing queries or increasing resources.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this in the user roles and authorizations settings.
  Review Logs: Check the application logs (transaction SLG1) and HANA logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SAP ESH and HANA for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.