How To Fix ESH_FL_MSG171 - There exists no thumbnail for the document

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 171

• Message text: There exists no thumbnail for the document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG171 - There exists no thumbnail for the document ?

  The SAP error message ESH_FL_MSG171 ("There exists no thumbnail for the document") typically occurs in the context of the SAP Enterprise Search or SAP Fiori applications when the system is unable to generate or retrieve a thumbnail image for a document that is being displayed or accessed.
  Cause:
  
  Missing Thumbnail Generation: The document in question may not have a thumbnail generated. This can happen if the document type does not support thumbnail generation or if the generation process failed.
  Document Type Limitations: Certain document types may not have associated thumbnails, especially if they are not configured to support this feature.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent thumbnails from being generated or displayed.
  Document Storage Issues: The document may not be stored correctly in the repository, leading to the absence of a thumbnail.
  
  Solution:
  
  Check Document Type: Verify if the document type supports thumbnail generation. If it does not, consider using a different document type that does.
  Generate Thumbnail Manually: If possible, try to regenerate the thumbnail for the document. This may involve re-uploading the document or using specific SAP tools to create the thumbnail.
  System Configuration: Review the configuration settings in the SAP system related to document management and thumbnail generation. Ensure that all necessary services and settings are correctly configured.
  Check Logs: Look into the system logs for any errors or warnings related to document handling or thumbnail generation. This can provide insights into what might be going wrong.
  Update SAP System: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues related to document handling.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to ESH_FL_MSG171.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if this is impacting business operations.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the missing thumbnail for the document in SAP.