How To Fix ESH_FL_MSG145 - Support Tools: File Processor, JSON-Viewer for browser needed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 145

• Message text: Support Tools: File Processor, JSON-Viewer for browser needed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG145 - Support Tools: File Processor, JSON-Viewer for browser needed ?

  The SAP error message ESH_FL_MSG145 indicates that the system requires a JSON viewer for the browser to process certain files, particularly when dealing with the SAP Enterprise Search (ESH) framework or related support tools. This error typically arises when the system attempts to display or process JSON data but cannot do so due to the absence of a suitable viewer or tool.
  Cause:
  
  Missing JSON Viewer: The primary cause of this error is that the browser does not have a JSON viewer extension or tool installed. JSON viewers are necessary for rendering JSON data in a readable format.
  Browser Compatibility: Some browsers may not natively support JSON formatting or may require specific settings or extensions to display JSON data correctly.
  Configuration Issues: There may be configuration issues within the SAP system or the browser that prevent the proper handling of JSON files.
  
  Solution:
  
  
  Install a JSON Viewer Extension:
  
  For browsers like Chrome, Firefox, or Edge, you can install a JSON viewer extension from the respective web store. Some popular options include:
  
  JSON Formatter for Chrome
  JSONView for Firefox
  
  
  After installation, restart the browser and try accessing the JSON data again.
  
  
  
  Use a Different Browser:
  
  If the current browser does not support JSON viewing, try using a different browser that has better support for JSON formatting.
  
  
  
  Check Browser Settings:
  
  Ensure that your browser settings allow for the display of JSON files. Some security settings may block certain types of content.
  
  
  
  Update Browser:
  
  Make sure your browser is up to date, as newer versions may have improved support for JSON and other web technologies.
  
  
  
  SAP Configuration:
  
  If the issue persists, check the SAP system configuration to ensure that it is set up correctly to handle JSON data. Consult with your SAP Basis or technical team for assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Enterprise Search and related tools for more details on handling JSON data.
  Community Forums: Check SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  Support Tickets: If the problem continues after trying the above solutions, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to resolve the ESH_FL_MSG145 error and successfully process JSON files in your SAP environment.