How To Fix ESH_FL_MSG089 - KPRO document &3 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 089

• Message text: KPRO document &3 does not exist

What causes this issue?

A KPRO-document of document area &V1& does not exist.

System Response

The following document does not exist:
Document area: &V1&
Physical document class: &V2&
Physical document: &V3&

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG089 - KPRO document &3 does not exist ?

  The SAP error message ESH_FL_MSG089 indicates that a KPRO (Knowledge Provider) document does not exist in the system. This error typically arises when the system is trying to access a document that has either been deleted, never existed, or is not properly indexed in the KPRO repository.
  Cause:
  
  Document Deletion: The document may have been deleted from the KPRO repository.
  Incorrect Document ID: The document ID being referenced may be incorrect or malformed.
  Indexing Issues: The document may not have been indexed correctly, leading to it not being found in the KPRO repository.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  System Configuration: There may be configuration issues in the KPRO settings or the content repository.
  
  Solution:
  
  Verify Document ID: Check the document ID being referenced in the error message to ensure it is correct.
  Check Document Existence: Use transaction codes like SCDO (for KPRO) or SCDO to check if the document exists in the KPRO repository.
  Re-indexing: If the document should exist but is not found, consider re-indexing the KPRO repository. This can often resolve issues where documents are not appearing as expected.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the KPRO documents.
  Review Configuration: Check the configuration of the content repository and KPRO settings to ensure everything is set up correctly.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  KPRO Documentation: Refer to SAP documentation on KPRO for detailed information on how it works and how to manage documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to KPRO and the specific error message.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any troubleshooting steps already taken.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.