How To Fix ESH_FL_MSG005 - Result retrieving of tasks failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 005

• Message text: Result retrieving of tasks failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG005 - Result retrieving of tasks failed ?

  The SAP error message ESH_FL_MSG005 ("Result retrieving of tasks failed") typically occurs in the context of the SAP Enterprise Search or SAP Fiori applications when there is an issue retrieving search results or tasks from the backend system. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  Backend Connectivity Issues: There may be a problem with the connection between the frontend and backend systems, which can prevent the retrieval of tasks.
  Configuration Errors: Incorrect configuration settings in the SAP system, such as search settings or service definitions, can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the tasks or data being requested.
  Data Inconsistencies: There may be inconsistencies or issues with the data in the backend system that prevent successful retrieval.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in retrieving results.
  
  Solutions:
  
  Check Connectivity: Ensure that the connection between the frontend and backend systems is stable and functioning correctly. You can test the connection using transaction codes like SM59 for RFC connections.
  Review Configuration: Verify the configuration settings for the search and task retrieval. Check the settings in the SAP Fiori Launchpad or the relevant configuration transactions.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the tasks. You can use transaction SU53 to analyze authorization issues.
  Data Consistency Check: Perform a consistency check on the data in the backend system. This may involve checking for missing or corrupted data that could affect task retrieval.
  Monitor System Performance: Use transaction ST22 to check for dumps or SM21 for system logs to identify any performance issues. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Refer to the official SAP documentation for Enterprise Search or Fiori applications for detailed configuration and troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.