How To Fix ESH_EX097 - &1 change pointers in status 'Failed' reset for reprocessing - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_EX - Extraction

• Message number: 097

• Message text: &1 change pointers in status 'Failed' reset for reprocessing - &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_EX097 - &1 change pointers in status 'Failed' reset for reprocessing - &2 ?

  The SAP error message ESH_EX097 indicates that there are change pointers in a 'Failed' status that need to be reset for reprocessing. This typically occurs in the context of SAP's Enterprise Search or other applications that utilize change pointers for data synchronization.
  Cause:
  
  Data Issues: The change pointers may have encountered issues due to data inconsistencies or errors during processing.
  System Errors: There could be system-related issues, such as connectivity problems, that prevent the change pointers from being processed correctly.
  Configuration Issues: Incorrect configuration settings in the system can lead to failures in processing change pointers.
  Locking Issues: If the data being processed is locked by another transaction, it can lead to failures in processing change pointers.
  
  Solution:
  
  Check Change Pointer Status: Use transaction code SCDO to check the status of the change pointers. Identify which pointers are in 'Failed' status.
  Analyze Error Logs: Review the error logs to understand the specific reasons for the failure. You can use transaction SLG1 to check application logs related to the change pointers.
  Reset Change Pointers: You can reset the change pointers using transaction SCDO or programmatically through a custom report or transaction. This will allow them to be reprocessed.
  Data Correction: If the failure is due to data issues, correct the underlying data that caused the failure.
  Reprocess Change Pointers: After resetting, you can reprocess the change pointers. This can often be done through the same transaction or by executing the relevant background job.
  Monitor System Performance: Ensure that the system is performing optimally and that there are no ongoing issues that could affect processing.
  
  Related Information:
  
  Change Pointers: Change pointers are a mechanism in SAP that allows for tracking changes to data records. They are often used in scenarios involving data replication or synchronization.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCDO (Change Document Objects), SLG1 (Application Log), and SM37 (Job Monitoring) for monitoring jobs related to change pointers.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to change pointers and the ESH_EX097 error message.
  Documentation: Review SAP documentation related to change pointers and the specific application you are working with (e.g., SAP Enterprise Search) for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.