How To Fix ESH_ESAAS_MSG038 - Info of Search Service (ESaaS) is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ESAAS_MSG - Search as a Service (ESaaS)

• Message number: 038

• Message text: Info of Search Service (ESaaS) is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ESAAS_MSG038 - Info of Search Service (ESaaS) is not available ?

  The SAP error message ESH_ESAAS_MSG038 indicates that the information related to the Enterprise Search as a Service (ESaaS) is not available. This error can occur in various scenarios, particularly when there are issues with the configuration or connectivity of the search service.
  Causes:
  
  Service Unavailability: The ESaaS might be down or not properly configured.
  Network Issues: There could be network connectivity problems preventing access to the search service.
  Authorization Issues: The user may not have the necessary permissions to access the search service.
  Configuration Errors: Incorrect settings in the SAP system or in the ESaaS configuration can lead to this error.
  System Updates or Changes: Recent updates or changes in the system might have affected the search service.
  
  Solutions:
  
  Check Service Status: Verify if the ESaaS is running and accessible. You can check the service status in the SAP system or through the relevant administration tools.
  Network Connectivity: Ensure that there are no network issues preventing access to the ESaaS. You can test connectivity using tools like ping or traceroute.
  Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the search service.
  Configuration Review: Go through the configuration settings for the ESaaS in the SAP system. Ensure that all parameters are set correctly.
  Logs and Traces: Check the application logs and traces for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: If the service is down, try restarting the ESaaS or the relevant components in the SAP system.
  Consult Documentation: Refer to the official SAP documentation for ESaaS for any specific troubleshooting steps or configuration guidelines.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Community Forums: Look for discussions in SAP community forums where other users may have encountered and resolved similar issues.
  System Logs: Review system logs (transaction codes like SLG1) for any related error messages that could provide more insight into the problem.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ESH_ESAAS_MSG038 error message.