How To Fix ESH_ENG_CCMS002 - Search connector

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ENG_CCMS - CCMS Monitoring for Enterprise Search

• Message number: 002

• Message text: Search connector

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ENG_CCMS002 - Search connector ?

  The SAP error message ESH_ENG_CCMS002 typically relates to issues with the Enterprise Search Connector in SAP. This error can occur due to various reasons, including configuration issues, connectivity problems, or issues with the underlying data sources.
  Cause:
  
  Configuration Issues: The search connector may not be properly configured, leading to communication problems between the search engine and the data source.
  Connectivity Problems: There may be network issues preventing the search connector from accessing the required data sources.
  Data Source Issues: The data source itself may be down or not responding, which can lead to errors in the search connector.
  Authorization Issues: The user or service account used by the search connector may not have the necessary permissions to access the data.
  Indexing Issues: If the data has not been indexed correctly, the search connector may fail to retrieve the expected results.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the search connector in the SAP system. Ensure that all parameters are set correctly and that the connector is pointing to the right data sources.
  Test Connectivity: Verify that the network connection between the search connector and the data source is functioning properly. You can use tools like ping or telnet to check connectivity.
  Check Data Source Status: Ensure that the data source is up and running. If it is down, you may need to restart it or resolve any underlying issues.
  Review Authorizations: Check the authorizations for the user or service account used by the search connector. Ensure that it has the necessary permissions to access the data.
  Re-index Data: If there are issues with the indexed data, consider re-indexing the data sources to ensure that the search connector can retrieve the latest information.
  Check Logs: Review the logs for any additional error messages or warnings that may provide more context about the issue. This can help in diagnosing the root cause.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often contain patches, updates, or specific instructions for resolving known issues.
  Documentation: Refer to the official SAP documentation for Enterprise Search and the specific search connector you are using. This can provide insights into configuration and troubleshooting steps.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered the same error and can share their solutions.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.