How To Fix ESH_DB_KPI005 - KPI &1: Threshold 'OK' must be greater than 'critical'

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_DB_KPI - ES Dashboard: KPIs

• Message number: 005

• Message text: KPI &1: Threshold 'OK' must be greater than 'critical'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_DB_KPI005 - KPI &1: Threshold 'OK' must be greater than 'critical' ?

  The SAP error message ESH_DB_KPI005 indicates that there is a configuration issue with a Key Performance Indicator (KPI) in the SAP system. Specifically, the error states that the threshold for the KPI labeled as &1 (where &1 is a placeholder for the actual KPI name) has been set incorrectly. The threshold for the 'OK' status must be greater than the threshold for the 'critical' status, which is not the case in your current configuration.
  Cause:
  The root cause of this error is a misconfiguration in the KPI settings where the defined thresholds do not follow the logical order required by the system. In KPI configurations, thresholds are typically defined to categorize performance into different statuses (e.g., 'critical', 'warning', 'OK'). The 'OK' threshold should always be greater than the 'critical' threshold to ensure that the KPI can accurately reflect performance levels.
  Solution:
  To resolve this error, you need to adjust the threshold values for the KPI in question. Here are the steps to do so:
  
  
  Access the KPI Configuration:
  
  Navigate to the relevant area in your SAP system where KPIs are configured. This could be in the SAP Fiori Launchpad, SAP GUI, or a specific application related to your KPI management.
  
  
  
  Locate the KPI:
  
  Find the KPI that corresponds to the error message. The name of the KPI will be indicated in the error message as &1.
  
  
  
  Edit the Thresholds:
  
  Check the current threshold values for 'critical' and 'OK'.
  Ensure that the value for the 'OK' threshold is greater than the 'critical' threshold. For example, if the 'critical' threshold is set to 50, the 'OK' threshold should be set to a value greater than 50 (e.g., 60).
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the KPI configuration.
  
  
  
  Test the KPI:
  
  After saving, test the KPI to ensure that it is functioning correctly and that the error message no longer appears.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP documentation for KPIs and performance management for more detailed information on configuring thresholds and KPIs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and ensure that your KPI thresholds are correctly configured.