How To Fix ESH_CM_SYS_COUP_MSG031 - System pair: System failure during lock

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CM_SYS_COUP_MSG - Texts for Top Level Info Tagging

• Message number: 031

• Message text: System pair: System failure during lock

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CM_SYS_COUP_MSG031 - System pair: System failure during lock ?

  The SAP error message ESH_CM_SYS_COUP_MSG031 indicates that there is a system failure during a lock operation in a system pair, typically related to the SAP Enterprise Search (ESH) or the Central Management System (CMS) in a distributed environment. This error can occur due to various reasons, including network issues, configuration problems, or resource limitations.
  Causes:
  
  Network Issues: Problems with the network connection between the systems in the pair can lead to communication failures.
  Configuration Errors: Incorrect configuration settings in the system pair can cause locking mechanisms to fail.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can lead to failures during lock operations.
  Database Locks: If the database is locked or experiencing issues, it can prevent the system from acquiring the necessary locks.
  Software Bugs: There may be bugs in the SAP software that lead to unexpected behavior during lock operations.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration: Verify the configuration settings for the system pair. Ensure that all parameters are set correctly and that both systems are properly configured to communicate with each other.
  Monitor System Resources: Check the system resources (CPU, memory, disk space) on both systems. If resources are low, consider optimizing performance or scaling up the resources.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly and that there are no locks or issues that could affect operations.
  Check SAP Notes: Look for relevant SAP Notes or patches that may address known issues related to this error message. SAP frequently releases updates to fix bugs and improve system stability.
  Restart Services: Sometimes, restarting the relevant services or the entire system can resolve transient issues that lead to locking failures.
  Consult Logs: Review the application and system logs for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and logs.
  Documentation: Refer to the official SAP documentation for Enterprise Search and Central Management System for more details on configuration and troubleshooting.
  Community Forums: Engage with the SAP community forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ESH_CM_SYS_COUP_MSG031 error message.