How To Fix ESH_CM_SYS_COUP_MSG028 - User &1 is editing the system pair record

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CM_SYS_COUP_MSG - Texts for Top Level Info Tagging

• Message number: 028

• Message text: User &1 is editing the system pair record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CM_SYS_COUP_MSG028 - User &1 is editing the system pair record ?

  The SAP error message ESH_CM_SYS_COUP_MSG028 indicates that a user is currently editing a system pair record, which prevents other users from making changes to that record simultaneously. This is a common issue in systems where multiple users may need to access and modify the same data.
  Cause:
  
  The error occurs when a user attempts to edit a system pair record that is already being edited by another user. This is a locking mechanism in SAP to prevent data inconsistencies and conflicts that can arise from concurrent edits.
  
  Solution:
  
  
  Wait for the Other User to Finish: The simplest solution is to wait until the user currently editing the record has completed their changes and saved the record. Once they exit the editing mode, you should be able to access the record.
  
  
  Identify the User: If you need to know who is currently editing the record, you can check the system logs or use transaction codes like SM12 (to view lock entries) to identify the user holding the lock.
  
  
  Contact the User: If you know the user who is editing the record, you can reach out to them to see if they can finish their work sooner.
  
  
  Force Release the Lock: If the user is no longer active or if the session is stuck, a system administrator can manually release the lock using transaction SM12. However, this should be done with caution, as it may lead to data loss or corruption if the user is still making changes.
  
  
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access patterns to see if there are ways to optimize the editing process or reduce conflicts.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage lock entries) and SM21 (to check system logs) for troubleshooting.
  User Training: Ensure that users are trained on how to properly exit editing modes and save their work to minimize the chances of encountering this error.
  System Performance: Sometimes, performance issues can lead to longer editing times, which may increase the likelihood of encountering this error. Monitoring system performance can help identify and resolve underlying issues.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for more specific guidance related to your system configuration.