How To Fix ESH_BI_CONTENT_GEN031 - System failure by BI connect(User &1/&2/RFC dest to appliance/SAP Router)

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_BI_CONTENT_GEN - Messeges for BI content generation

• Message number: 031

• Message text: System failure by BI connect(User &1/&2/RFC dest to appliance/SAP Router)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_BI_CONTENT_GEN031 - System failure by BI connect(User &1/&2/RFC dest to appliance/SAP Router) ?

  The SAP error message ESH_BI_CONTENT_GEN031 indicates a system failure when trying to connect to the Business Intelligence (BI) system. This error typically occurs when there is an issue with the connection between the SAP system and the BI appliance, which can be due to various reasons such as configuration issues, network problems, or authorization issues.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the BI appliance.
  RFC Destination Configuration: The RFC destination used to connect to the BI appliance may not be configured correctly.
  Authorization Issues: The user credentials being used may not have the necessary authorizations to access the BI appliance.
  SAP Router Issues: If an SAP Router is being used, there may be issues with its configuration or connectivity.
  BI Appliance Availability: The BI appliance itself may be down or not reachable.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the BI appliance is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination used to connect to the BI appliance. Ensure that the connection type is correct and that the target host and service are properly defined.
  
  
  
  Check User Authorizations:
  
  Verify that the user credentials being used have the necessary authorizations to access the BI appliance. You can check this in transaction SU01 for user roles and authorizations.
  
  
  
  Review SAP Router Configuration:
  
  If an SAP Router is being used, ensure that it is correctly configured and that there are no issues with its connectivity. Check the router logs for any errors.
  
  
  
  Check BI Appliance Status:
  
  Ensure that the BI appliance is up and running. You may need to check with your system administrator or the team responsible for the BI appliance.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SU01: User Maintenance
  SM21: System Log
  SLG1: Application Log
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring RFC destinations and troubleshooting connectivity issues.
  
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.