How To Fix ESH_ADM_MSG312 - The execution of the URL according to the whitelist is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_MSG - ESH Administration and Monitoring Tool

• Message number: 312

• Message text: The execution of the URL according to the whitelist is not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_MSG312 - The execution of the URL according to the whitelist is not possible ?

  The SAP error message ESH_ADM_MSG312 indicates that the execution of a URL is not allowed because it does not comply with the defined whitelist settings in the SAP system. This is a security feature designed to prevent unauthorized or potentially harmful URLs from being executed.
  Cause:
  The error typically occurs due to one of the following reasons:
  
  URL Not in Whitelist: The URL you are trying to access is not included in the whitelist configuration of the SAP system.
  Configuration Issues: There may be misconfigurations in the settings that define which URLs are allowed.
  Security Policies: The system's security policies may be set to restrict access to certain URLs for safety reasons.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Whitelist Configuration:
  
  Go to the SAP system and check the configuration for the URL whitelist. This can typically be found in the settings for the Enterprise Search or the relevant application.
  You may need to access transaction codes like EHS_ADMIN or EHS_CONFIG to view and modify the settings.
  
  
  
  Add the URL to the Whitelist:
  
  If the URL you are trying to access is legitimate and should be allowed, add it to the whitelist.
  Ensure that you follow the correct format and syntax when adding the URL.
  
  
  
  Review Security Policies:
  
  Review the security policies in place to ensure that they are not overly restrictive.
  Consult with your security team if necessary to understand the implications of modifying these settings.
  
  
  
  Test the Changes:
  
  After making changes to the whitelist, test the URL again to ensure that it is now accessible.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for more detailed instructions on managing the URL whitelist and understanding the implications of changes.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that the user attempting to access the URL has the necessary permissions to do so.
  
  By following these steps, you should be able to address the ESH_ADM_MSG312 error and allow the desired URL to be executed in your SAP system.