How To Fix ESH_ADM_MSG013 - User and/or domain were changed. Enter a password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_ADM_MSG - ESH Administration and Monitoring Tool

  • Message number: 013

  • Message text: User and/or domain were changed. Enter a password

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_ADM_MSG013 - User and/or domain were changed. Enter a password ?

    The SAP error message ESH_ADM_MSG013 indicates that there has been a change in the user or domain, and the system is prompting for a password to proceed. This typically occurs in the context of the SAP Enterprise Search (SAP ESH) or when there are changes in user credentials or authentication settings.

    Cause:

    1. User Change: The user account has been modified, which may include changes to the username, roles, or permissions.
    2. Domain Change: If the user is part of a domain (especially in a Windows environment), changes to the domain settings or user account in the domain can trigger this message.
    3. Password Expiration: The password for the user account may have expired, requiring a new password to be entered.
    4. Authentication Method Change: If there has been a change in the authentication method (e.g., from basic authentication to SSO), the system may require re-authentication.

    Solution:

    1. Re-enter Password: When prompted, enter the correct password for the user account. Ensure that the password is up to date and has not expired.
    2. Check User Settings: Verify the user settings in the SAP system. Ensure that the user account is active and has the necessary roles and permissions.
    3. Domain Verification: If applicable, check the domain settings to ensure that the user is still part of the correct domain and that there are no issues with domain controllers.
    4. Password Reset: If the password is forgotten or expired, reset the password through the appropriate user management interface.
    5. Review Authentication Settings: If there have been changes to the authentication method, review the configuration settings in the SAP system to ensure they align with the current requirements.
    6. Consult Logs: Check the SAP system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Management: Familiarize yourself with user management in SAP, including transaction codes like SU01 (User Maintenance) and SU10 (Mass User Maintenance).
    • Security Policies: Review your organization's security policies regarding user accounts and password management to ensure compliance and avoid similar issues in the future.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.

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