How To Fix ESH_ADAPT_MSG023 - Could not create handler for log.port &1. Check if WS is available

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADAPT_MSG - Adapter Messages

• Message number: 023

• Message text: Could not create handler for log.port &1. Check if WS is available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADAPT_MSG023 - Could not create handler for log.port &1. Check if WS is available ?

  The SAP error message ESH_ADAPT_MSG023 indicates that there is an issue with creating a handler for a specific log port in the Enterprise Search (ESH) environment. This error typically arises when the Web Service (WS) associated with the log port is not available or cannot be accessed.
  Cause:
  
  Web Service Unavailability: The web service that the log port is trying to connect to may be down or not properly configured.
  Network Issues: There could be network connectivity issues preventing access to the web service.
  Configuration Errors: The log port may not be correctly configured in the system, leading to the inability to create a handler.
  Authorization Issues: The user or service account may not have the necessary permissions to access the web service.
  Service Endpoint Changes: If the endpoint for the web service has changed and the configuration has not been updated, this error can occur.
  
  Solution:
  
  Check Web Service Status: Verify that the web service associated with the log port is up and running. You can do this by accessing the service URL directly in a web browser or using tools like Postman.
  Review Configuration: Check the configuration of the log port in the SAP system. Ensure that all settings, including the endpoint URL, are correct.
  Network Connectivity: Ensure that there are no network issues preventing access to the web service. This may involve checking firewalls, proxies, or VPN settings.
  Authorization Check: Verify that the user or service account has the necessary permissions to access the web service. This may involve checking roles and authorizations in the SAP system.
  Update Endpoints: If the web service endpoint has changed, update the configuration in the SAP system to reflect the new endpoint.
  Check Logs: Review the application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on configuring and troubleshooting Enterprise Search and web services.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.