How To Fix ESH_ADAPT_MSG017 - Could not create handler for log.port &1. Check if KM system is available

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADAPT_MSG - Adapter Messages

• Message number: 017

• Message text: Could not create handler for log.port &1. Check if KM system is available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADAPT_MSG017 - Could not create handler for log.port &1. Check if KM system is available ?

  The SAP error message ESH_ADAPT_MSG017 indicates that there is an issue with the Knowledge Management (KM) system, which is preventing the creation of a handler for the specified log port. This error typically arises in the context of Enterprise Search or when trying to access or manage content in the KM system.
  Cause:
  
  KM System Unavailability: The most common cause is that the KM system is not available or not properly configured. This could be due to network issues, system downtime, or misconfiguration.
  Incorrect Configuration: The log port specified in the error message may not be correctly configured in the system settings.
  Authorization Issues: There may be insufficient authorizations for the user trying to access the KM system.
  Service Issues: The relevant services or components of the KM system may not be running.
  
  Solution:
  
  
  Check KM System Availability:
  
  Ensure that the KM system is up and running. You can do this by checking the system logs or using transaction codes like SM21 (System Log) or SM37 (Job Monitoring) to see if there are any issues reported.
  
  
  
  Verify Configuration:
  
  Check the configuration settings for the log port in the relevant transaction (e.g., in the configuration of the Enterprise Search or KM settings). Ensure that the log port is correctly defined and that all necessary parameters are set.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the KM system. You can check this using transaction SU53 (Authorization Check) after attempting to perform the action that triggered the error.
  
  
  
  Restart Services:
  
  If the KM system is running but still causing issues, consider restarting the relevant services or components. This can often resolve transient issues.
  
  
  
  Review System Logs:
  
  Look into the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or patches that may address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or configuration details.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM37 (Job Monitoring), and SU53 (Authorization Check) for troubleshooting.
  SAP Notes: Search for SAP Notes related to ESH_ADAPT_MSG017 in the SAP Support Portal for any specific fixes or recommendations.
  System Documentation: Review the documentation for your specific version of SAP to understand the configuration and integration of the KM system with other components.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message ESH_ADAPT_MSG017.