How To Fix ESH_ADAPT_MSG005 - Error while getting indexes from KM: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADAPT_MSG - Adapter Messages

• Message number: 005

• Message text: Error while getting indexes from KM: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADAPT_MSG005 - Error while getting indexes from KM: &1 ?

  The SAP error message ESH_ADAPT_MSG005 indicates that there was an error while trying to retrieve indexes from Knowledge Management (KM). This error typically occurs in the context of the SAP Enterprise Search or when working with the Knowledge Management component of SAP.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: There may be misconfigurations in the Enterprise Search or Knowledge Management settings.
  Indexing Problems: The indexes may not be properly created or updated, leading to issues when the system tries to access them.
  Authorization Issues: The user may not have the necessary permissions to access the indexes or the KM content.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in retrieving the indexes.
  Data Consistency: There may be inconsistencies in the data that the system is trying to index or retrieve.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for Enterprise Search and Knowledge Management. Ensure that all necessary components are correctly set up.
  
  
  
  Rebuild Indexes:
  
  If the indexes are corrupted or not up to date, consider rebuilding them. This can often resolve issues related to indexing.
  You can do this through the SAP GUI by navigating to the relevant transaction for managing indexes.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the KM content and indexes.
  
  
  
  Monitor System Performance:
  
  Check the system performance and resource utilization. If the system is under heavy load, consider scheduling index updates during off-peak hours.
  
  
  
  Review Logs:
  
  Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ESH_ADMIN for managing Enterprise Search settings and KMC for Knowledge Management.
  Documentation: Review the official SAP documentation for Enterprise Search and Knowledge Management for best practices and troubleshooting tips.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the ESH_ADAPT_MSG005 error effectively.