How To Fix ESDB020 - User &1 does not exist in the system.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESDB - Messages for Enterprise Services DesignTime

  • Message number: 020

  • Message text: User &1 does not exist in the system.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESDB020 - User &1 does not exist in the system. ?

    The SAP error message ESDB020 indicates that the user specified (denoted by &1) does not exist in the system. This error typically occurs in scenarios where user authentication or authorization is required, such as when trying to log in, access certain transactions, or perform actions that require user validation.

    Causes:

    1. User Not Created: The user has not been created in the SAP system.
    2. User Deactivation: The user account may have been deactivated or locked.
    3. Incorrect User ID: The user ID entered may be misspelled or incorrect.
    4. Client-Specific User: The user may exist in a different client but not in the current client you are logged into.
    5. Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.

    Solutions:

    1. Check User Existence:

      • Use transaction code SU01 (User Maintenance) to check if the user exists in the system.
      • If the user does not exist, create a new user by filling in the necessary details.
    2. User Activation:

      • If the user exists but is locked or deactivated, you can unlock or activate the user in transaction SU01.
      • Ensure that the user is not marked as "Locked" or "Inactive".
    3. Verify User ID:

      • Double-check the user ID for any typos or errors. Ensure that you are using the correct format and case sensitivity.
    4. Client Check:

      • Ensure that you are logged into the correct client where the user is supposed to exist. You can check the client number in the SAP GUI.
    5. Authorization Check:

      • If the user exists and is active, check the user's authorizations using transaction SU53 after the error occurs. This will show you any authorization issues that may be preventing access.
    6. Consult with Basis Team:

      • If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance. They can check system logs and user settings.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance
    • User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to access the required transactions.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.

    By following these steps, you should be able to identify the cause of the ESDB020 error and implement the appropriate solution.

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