How To Fix ESDB003 - No connection to exchange profile or address-logindata are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: ESDB - Messages for Enterprise Services DesignTime

• Message number: 003

• Message text: No connection to exchange profile or address-logindata are missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESDB003 - No connection to exchange profile or address-logindata are missing ?

  The SAP error message ESDB003 indicates that there is no connection to the exchange profile, or that the login data for the address is missing. This error typically occurs in the context of SAP systems that are integrated with Microsoft Exchange for email functionalities, such as sending emails or managing calendar events.
  Causes:
  
  Missing or Incorrect Configuration: The connection settings for the Exchange server may not be configured correctly in the SAP system.
  Missing Login Data: The required login credentials (username, password) for accessing the Exchange server may not be set up or may be incorrect.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the Exchange server.
  Exchange Server Issues: The Exchange server itself may be down or experiencing issues.
  Authorization Issues: The user may not have the necessary permissions to access the Exchange server.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the transaction code SCOT (SAPconnect Administration) in your SAP system.
  Verify the settings for the SMTP node and ensure that the Exchange server details are correctly configured.
  Ensure that the exchange profile is correctly set up.
  
  
  
  Verify Login Data:
  
  In the same SCOT transaction, check the login data for the Exchange server.
  Ensure that the username and password are correctly entered and that the account is active.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the Exchange server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Check Exchange Server Status:
  
  Verify that the Exchange server is up and running and that there are no issues on the server side.
  Check the Exchange server logs for any errors that might indicate why the connection is failing.
  
  
  
  Review User Permissions:
  
  Ensure that the user account being used to connect to the Exchange server has the necessary permissions to send emails or access the required resources.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect Administration), SOST (Send Requests), and SO10 (Text Management) may be useful for troubleshooting email-related issues.
  Documentation: Refer to SAP Help documentation for SAPconnect and email integration for detailed configuration steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to identify and resolve the cause of the ESDB003 error in your SAP system.