How To Fix ERP_WEC_USER_ADMIN061 - There is an issue with the e-mail address of your account

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_USER_ADMIN -

• Message number: 061

• Message text: There is an issue with the e-mail address of your account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN061 - There is an issue with the e-mail address of your account ?

  The SAP error message ERP_WEC_USER_ADMIN061 indicates that there is an issue with the email address associated with your user account. This error typically arises in the context of user administration and can affect functionalities such as notifications, password resets, or other email-related processes.
  Cause:
  
  Invalid Email Format: The email address may not be in a valid format (e.g., missing "@" or domain).
  Missing Email Address: The email field may be empty or not filled in the user profile.
  Inactive or Incorrect Email: The email address may belong to an inactive account or may not be correctly configured in the system.
  System Configuration Issues: There may be issues with the email server configuration or settings in the SAP system that prevent email notifications from being sent.
  
  Solution:
  
  Check Email Format: Ensure that the email address is correctly formatted. It should follow the standard format (e.g., [e-mail]).
  Update User Profile: Go to the user administration section (transaction SU01) and verify that the email address is correctly entered in the user profile. If it is missing or incorrect, update it.
  Verify User Status: Ensure that the user account is active and not locked or deactivated.
  Test Email Functionality: If you have access, test the email functionality from the SAP system to ensure that emails can be sent. This may involve checking the SMTP settings in the SAP system.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying system issues or configurations that may be affecting email delivery.
  
  Related Information:
  
  User Administration: Familiarize yourself with user administration transactions in SAP, such as SU01 (User Maintenance) and SU10 (Mass User Maintenance).
  Email Configuration: Understand the email configuration settings in SAP, which can be found in transaction SCOT (SAPconnect Administration).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message ERP_WEC_USER_ADMIN061 related to the email address of your account.