How To Fix ERP_WEC_USER_ADMIN009 - User is already a contact for another company.

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_USER_ADMIN -

• Message number: 009

• Message text: User is already a contact for another company.

What causes this issue?

You cannot assign a company contact to more than one company.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a different company contact.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN009 - User is already a contact for another company. ?

  The SAP error message ERP_WEC_USER_ADMIN009 indicates that the user you are trying to add as a contact is already associated with another company in the system. This typically occurs in scenarios where a user is being assigned roles or responsibilities across different organizational units or companies within the SAP system.
  Cause:
  
  User Already Assigned: The user is already registered as a contact for a different company in the SAP system.
  System Configuration: The system may be configured to prevent the same user from being a contact for multiple companies to maintain data integrity and avoid confusion in communications.
  User Role Management: The user might have roles or responsibilities that are limited to a specific company, and the system is enforcing these constraints.
  
  Solution:
  
  Check User Assignments: Verify the current assignments of the user in the system. You can do this by checking the user’s profile or contact assignments in the relevant transaction codes (e.g., SU01 for user management).
  Remove Existing Assignment: If appropriate, you can remove the user from their current contact assignment with the other company, allowing you to assign them to the new company.
  Create a New User: If the user needs to be a contact for multiple companies, consider creating a new user account specifically for the new company.
  Consult with System Administrator: If you are unsure about the implications of changing user assignments, consult with your SAP system administrator or the relevant team responsible for user management.
  Review Company Policies: Ensure that your organization’s policies allow for a user to be a contact for multiple companies, and if not, follow the established procedures.
  
  Related Information:
  
  User Management Transactions: Familiarize yourself with transactions like SU01 (User Maintenance), SU10 (Mass User Maintenance), and PFCG (Role Maintenance) for managing user roles and assignments.
  SAP Notes and Documentation: Check SAP Notes for any specific patches or updates related to user management and contact assignments.
  Training and Guidelines: Ensure that users involved in user management are trained on the policies and procedures for assigning contacts to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the error and manage user assignments effectively within your SAP system.