How To Fix ERP_WEC_CUST_PRO003 - Incorrect shipping address for checkout profile &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_CUST_PRO - Customer Profile message class

• Message number: 003

• Message text: Incorrect shipping address for checkout profile &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_CUST_PRO003 - Incorrect shipping address for checkout profile &1. ?

  The SAP error message ERP_WEC_CUST_PRO003 Incorrect shipping address for checkout profile &1 typically occurs in the context of SAP Commerce (Hybris) or SAP ERP when there is an issue with the shipping address associated with a specific checkout profile. This error can prevent users from completing their orders due to an invalid or incomplete shipping address.
  Cause:
  
  Invalid Address Format: The shipping address may not conform to the required format or may be missing mandatory fields (e.g., street, city, postal code).
  Inactive or Deleted Address: The address linked to the checkout profile may have been marked as inactive or deleted in the system.
  Profile Configuration Issues: The checkout profile itself may not be configured correctly, leading to issues with address validation.
  Data Consistency Issues: There may be inconsistencies in the data between the customer master data and the shipping address data.
  Custom Validation Logic: If there are custom validations implemented in the checkout process, they may be rejecting the address for reasons not immediately apparent.
  
  Solution:
  
  Verify Address Details: Check the shipping address for completeness and correctness. Ensure that all required fields are filled out properly.
  Check Address Status: Ensure that the shipping address is active and has not been deleted or marked as inactive in the system.
  Review Checkout Profile Configuration: Examine the configuration of the checkout profile associated with the order to ensure it is set up correctly.
  Data Synchronization: If there are multiple systems involved (e.g., SAP ERP and SAP Commerce), ensure that the data is synchronized and consistent across systems.
  Custom Code Review: If there are custom validations in place, review the code to identify any potential issues that may be causing the address to be rejected.
  Testing: If changes are made, conduct thorough testing to ensure that the issue is resolved and that the checkout process works as expected.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on error messages and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the ERP_WEC_CUST_PRO003 error message.