How To Fix ERP_SALES_LCM032 - Customer &1 is locked by you


ERP_SALES_LCM032 - Overview

  • Message type: E = Error

  • Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

  • Message number: 032

  • Message text: Customer &1 is locked by you

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ERP_SALES_LCM032 - Customer &1 is locked by you ?
    The SAP error message ERP_SALES_LCM032 indicates that a customer record is locked by the user who is trying to access or modify it. This typically occurs in the context of sales and distribution (SD) processes when a user attempts to edit or create a customer record that is currently locked for editing by themselves or another user.
    
    Cause: User Lock: The user has opened the customer record in a transaction and has not yet saved or exited, causing the record to be locked. Session Timeout: If a user has been inactive for a while, the session may time out, but the lock may still persist until the session is properly closed. Concurrent Access: Another user may have the record open, but in this case, the message indicates that the lock is specifically by the user attempting the action.
    Solution: Check for Open Sessions: Ensure that you do not have multiple sessions open with the same customer

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