How To Fix ERP_SALES_LCM004 - Partner &1 &2 still active in partner func. for customer &3 sales area &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 004

• Message text: Partner &1 &2 still active in partner func. for customer &3 sales area &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_SALES_LCM004 - Partner &1 &2 still active in partner func. for customer &3 sales area &4 ?

  The SAP error message ERP_SALES_LCM004 indicates that there is an issue with a partner function for a customer in a specific sales area. The message states that a partner (identified by &1 and &2) is still active for the customer (identified by &3) in the specified sales area (identified by &4). This typically occurs when you are trying to perform an action that requires the partner function to be inactive or removed.
  Cause:
  
  Active Partner Function: The partner function (like Sales Representative, Contact Person, etc.) is still active for the customer in the specified sales area.
  Data Inconsistency: There may be inconsistencies in the master data where the partner function is not properly updated or removed.
  Business Logic: Certain business processes may require that specific partner functions be inactive before proceeding with other transactions.
  
  Solution:
  
  
  Check Partner Functions:
  
  Go to the customer master data (transaction code XD02 for general data or VD02 for sales area data).
  Navigate to the "Sales Area Data" section and check the partner functions assigned to the customer.
  Identify the partner function that is causing the issue.
  
  
  
  Deactivate or Remove Partner Function:
  
  If the partner function is no longer needed, you can deactivate or remove it from the customer master data.
  Ensure that you save the changes after making the necessary adjustments.
  
  
  
  Review Related Transactions:
  
  If the partner function is required for certain transactions, ensure that the business process allows for the partner function to be active.
  If necessary, consult with your business process owner or SAP functional consultant to understand the implications of removing or deactivating the partner function.
  
  
  
  Check for Related Documents:
  
  Ensure that there are no open documents (like sales orders, quotations, etc.) that are still referencing the partner function. If there are, you may need to resolve those documents first.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates related to this error message. There may be specific patches or updates that address known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  VD02 - Change Customer (Sales Area Data)
  VD03 - Display Customer (Sales Area Data)
  
  
  
  Partner Functions: Familiarize yourself with the different partner functions used in your organization and their roles in sales processes.
  
  
  Master Data Management: Regularly review and clean up master data to avoid inconsistencies that can lead to errors.
  
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant for further investigation.