How To Fix EQ427 - Status of disconnection document is not 99 and cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 427

• Message text: Status of disconnection document is not 99 and cannot be changed

What causes this issue?

You tried to change the status of the disconnection document from
<LS>Final closed</> (status 99) to <LS>Reconnection performed
completely</> (status 30), however, the disconnection document did not
have status <LS>Final closed</>.

System Response

No change was made.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ427 - Status of disconnection document is not 99 and cannot be changed ?

  The SAP error message EQ427, which states "Status of disconnection document is not 99 and cannot be changed," typically occurs in the context of managing disconnection documents in SAP IS-U (Industry Solution for Utilities). This error indicates that the status of the disconnection document is not in a state that allows for changes or updates.
  Cause:
  
  Document Status: The disconnection document must be in a specific status (usually status 99, which indicates that the document is completed or closed) to allow for changes. If the document is in a different status (e.g., open, in process, etc.), the system will prevent any modifications.
  Business Process Compliance: The system is designed to ensure that certain business processes are followed, and changing a document that is not in the correct status may violate these processes.
  
  Solution:
  
  Check Document Status: Review the status of the disconnection document. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code EQU2 for disconnection documents) and checking the status field.
  Change Status: If the document is not in status 99, you may need to complete the necessary steps to change its status. This could involve:
  
  Completing any pending actions related to the disconnection.
  Following the appropriate workflow to finalize the document.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources to understand the specific statuses and the required actions to transition a document to status 99.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EQU2 (for disconnection documents) and EQU1 (for connection documents) to navigate and manage documents effectively.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to change the status of disconnection documents, as restrictions may apply based on user roles.
  
  By following these steps, you should be able to identify the cause of the EQ427 error and take appropriate actions to resolve it.