How To Fix EQ424 - Device &2 is not affected by a disconnection on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 424

• Message text: Device &2 is not affected by a disconnection on &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ424 - Device &2 is not affected by a disconnection on &1 ?

  The SAP error message EQ424 indicates that a specific device (identified by &2) is not affected by a disconnection on a particular equipment or functional location (identified by &1). This message typically arises in the context of SAP Plant Maintenance (PM) or SAP Enterprise Asset Management (EAM) when dealing with equipment and their associated devices.
  Cause:
  
  Incorrect Device Association: The device you are trying to disconnect may not be correctly associated with the equipment or functional location in the system.
  Device Status: The device may be in a status that does not allow for disconnection, such as being in use or locked.
  Hierarchy Issues: The device may belong to a different hierarchy or structure that does not allow it to be affected by the disconnection of the specified equipment.
  Configuration Errors: There may be configuration issues in the system that prevent the disconnection from being processed correctly.
  
  Solution:
  
  Check Device Association: Verify that the device is correctly associated with the equipment or functional location. You can do this by checking the master data for both the device and the equipment.
  Review Device Status: Ensure that the device is not in a status that prevents disconnection. If it is, you may need to change its status before proceeding.
  Hierarchy Verification: Confirm that the device is part of the correct hierarchy and that it should indeed be affected by the disconnection of the specified equipment.
  Consult Documentation: Review SAP documentation or configuration guides to ensure that the setup of the equipment and devices is correct.
  Use Transaction Codes: Utilize relevant transaction codes (like IE02 for changing equipment or IL02 for changing functional locations) to make necessary adjustments.
  Check for Customizations: If your SAP system has custom developments or enhancements, check if they might be affecting the standard behavior of disconnections.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to this error message for any known issues or patches that may address the problem.
  Transaction Codes: Familiarize yourself with transaction codes related to equipment and device management, such as IE01 (Create Equipment), IE02 (Change Equipment), and IL01 (Create Functional Location).
  User Roles and Authorizations: Ensure that the user attempting the disconnection has the necessary authorizations to perform the action.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP PM/EAM.