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How To Fix EQ416 - Enter a premise as reference object for disconnection reason 02


EQ416 - Overview

  • Message type: E = Error

  • Message class: EQ - Cross-IS-U functions

  • Message number: 416

  • Message text: Enter a premise as reference object for disconnection reason 02

  • Show details Hide details
  • What causes this issue?

    If a disconnection document is created for a vacancy, the installation
    must be the reference object for the disconnection document.

    System Response

    The disconnection document was not created.

    How to fix this error?

    Enter the installation as the reference object.

    Error message extract from SAP system. Copyright SAP SE.


EQ416 - Details

  • The SAP error message EQ416, which states "Enter a premise as reference object for disconnection reason 02," typically occurs in the context of managing utilities or service disconnections in SAP IS-U (Industry Solution for Utilities). This error indicates that when attempting to process a disconnection for a service, the system requires a reference object (premise) to be specified, particularly when the disconnection reason is set to "02" (which usually refers to a specific type of disconnection, such as non-payment).
    
    Cause: The error is caused by the absence of a required reference object (premise) when trying to execute a disconnection process. The system expects that for certain disconnection reasons, a premise must be provided to identify the specific service or location affected by the disconnection.
    Solution: To resolve this error, you can follow these steps: Check the Disconnection Reason: Ensure that the disconnection reason you are using is appropriate and requires a premise. If it does,

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