How To Fix EQ309 - Internal error in data collection for move-out document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 309

• Message text: Internal error in data collection for move-out document &1

What causes this issue?

You have attempted to choose a different move-out document for
processing.
This is not possible due to an internal program error.

System Response

The selected move-out document cannot be processed.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ309 - Internal error in data collection for move-out document &1 ?

  The SAP error message EQ309, which states "Internal error in data collection for move-out document &1," typically occurs in the context of equipment management and logistics when there is an issue with the data collection process for a move-out document (such as a transfer or removal of equipment).
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the move-out document or related master data (e.g., equipment master, location data).
  Configuration Issues: Incorrect configuration in the system related to equipment management or logistics processes.
  System Bugs: There may be a bug or issue in the SAP system that is causing the internal error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the move-out document.
  Database Issues: Problems with the database or data integrity issues can also lead to this error.
  
  Solutions:
  
  Check Data Consistency: Review the move-out document and ensure that all required fields are filled out correctly. Verify that the equipment and location data are accurate and complete.
  Review Configuration: Check the configuration settings related to equipment management and logistics to ensure they are set up correctly.
  Debugging: If you have access to debugging tools, you can analyze the program or transaction that is generating the error to identify the root cause.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the move-out operation.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to equipment management, such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment).
  Documentation: Review SAP documentation related to equipment management and logistics processes for best practices and troubleshooting steps.
  User Forums: Check SAP community forums or user groups for discussions related to EQ309, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the EQ309 error in your SAP system.