How To Fix EQ306 - Final billing completed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EQ - Cross-IS-U functions

  • Message number: 306

  • Message text: Final billing completed

  • Show details Hide details
  • What causes this issue?

    Final billing was successfully performed for move-out document &1. The
    data was saved. The contracts were billed, invoiced, and released for
    printout.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EQ306 - Final billing completed ?

    The SAP error message EQ306, which states "Final billing completed," typically occurs in the context of billing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Subscription Billing modules. This message indicates that the final billing for a particular service or contract has already been completed, and no further billing actions can be taken for that specific instance.

    Cause:

    1. Final Billing Process: The error is triggered when an attempt is made to perform a billing action (like creating a new invoice or modifying an existing one) on a service or contract that has already undergone the final billing process.
    2. Status of the Contract: The contract or service may have been marked as completed or closed, preventing any further billing activities.
    3. System Configuration: There may be specific configurations or settings in the billing module that restrict further actions once final billing is completed.

    Solution:

    1. Check Billing Status: Verify the status of the contract or service in question. If it is marked as "final billed," you will need to determine if any adjustments or corrections are necessary.
    2. Review Billing History: Look into the billing history to confirm that the final billing was indeed completed and to understand the context of the billing process.
    3. Reopen Contract: If further billing is necessary, you may need to reopen the contract or service, if your business process allows for it. This may involve changing the status in the system.
    4. Consult Documentation: Refer to the SAP documentation or user manuals for specific instructions on handling final billing scenarios.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate billing processes, such as VF03 (Display Billing Document) or VF02 (Change Billing Document).
    • User Roles and Permissions: Ensure that the user attempting to perform the billing action has the necessary permissions to do so, as restrictions may also lead to similar error messages.

    By following these steps, you should be able to address the EQ306 error and understand the implications of final billing in your SAP environment.

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