How To Fix EQ300 - Internal error in program: &1, move-out document &2, contract account &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 300

• Message text: Internal error in program: &1, move-out document &2, contract account &3

What causes this issue?

An internal program error has occurred.

System Response

Move-out processing cancelled.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX LANGUAGE D

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ300 - Internal error in program: &1, move-out document &2, contract account &3 ?

  The SAP error message EQ300 typically indicates an internal error in the program related to a move-out document, contract account, or other related data. This error can occur in various contexts, particularly in the SAP IS-U (Industry Solution for Utilities) module, which deals with utilities billing and contract management.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data related to the move-out document, contract account, or other related entities.
  Program Logic Error: There may be a bug or issue in the underlying program logic that is causing the error to be triggered.
  Missing or Incorrect Configuration: Configuration settings related to the contract account or move-out process may be incorrect or incomplete.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to internal errors.
  
  Solution:
  
  Check Data Consistency: Verify the data associated with the move-out document and contract account. Ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Check the configuration settings in the SAP system related to the move-out process and contract accounts. Ensure that they are set up correctly.
  Debugging: If you have access to the development environment, you can debug the program to identify the exact point of failure. This may require the assistance of a developer or SAP support.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or updates that resolve the issue.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with the error message details, including the program name and document numbers.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EQUZ (for managing move-out documents) and EQUI (for equipment management) that may help in troubleshooting.
  User Exits and BAdIs: Check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the move-out process.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to diagnose and potentially resolve the EQ300 error in your SAP system.