How To Fix EQ285 - Automatic processing for move-out document &1 incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 285

• Message text: Automatic processing for move-out document &1 incomplete

What causes this issue?

After saving the move-out document, further activities were
automatically triggered. An error occurred during one of these
activities causing it to be cancelled.
It could be one of the following activities:
Creating a customer contact
Triggering printing of move-out confirmation
Final billing of contracts for move-out
Invoicing of final billing
Printing of the final bill

System Response

The error that caused cancellation of an activity is logged in the
error log. The error log is displayed automatically.

How to fix this error?

Check the error log and determine the cause of the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ285 - Automatic processing for move-out document &1 incomplete ?

  The SAP error message EQ285, which states "Automatic processing for move-out document &1 incomplete," typically occurs in the context of equipment management and logistics within the SAP system. This error indicates that there is an issue with the automatic processing of a move-out document (such as a transfer or removal of equipment) that has not been completed successfully.
  Causes:
  
  Incomplete Data: The move-out document may be missing required information or data fields that are necessary for processing.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for the automatic processing of move-out documents.
  Authorization Issues: The user may not have the necessary authorizations to complete the move-out process.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the document from being processed.
  Dependencies: There may be dependencies on other documents or processes that have not been fulfilled.
  
  Solutions:
  
  Check Document Completeness: Review the move-out document to ensure that all required fields are filled out correctly. Look for any missing or incorrect data.
  Review Configuration Settings: Check the configuration settings related to equipment management and move-out processing in the SAP system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user attempting to process the move-out document has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  Error Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Manual Processing: If automatic processing fails, consider processing the move-out document manually as a temporary workaround while investigating the root cause.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment) for managing equipment.
  Documentation: Review SAP documentation related to equipment management and move-out processes for best practices and troubleshooting tips.
  Training: Ensure that users involved in equipment management are adequately trained on the processes and requirements for move-out documentation.
  
  By following these steps, you should be able to identify the cause of the EQ285 error and implement a solution to resolve it.