How To Fix EQ231 - Account &1 of contract &2 does not match account &3 of other contracts

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 231

• Message text: Account &1 of contract &2 does not match account &3 of other contracts

What causes this issue?

You have specified several contracts for which move-out processing must
be carried out. These contracts are allocated to different accounts.

System Response

Move-out processing is not possible.

How to fix this error?

Select contracts that are allocated to the same account.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ231 - Account &1 of contract &2 does not match account &3 of other contracts ?

  The SAP error message EQ231 indicates a mismatch in account assignments between contracts in the system. Specifically, it means that the account assigned to a particular contract does not match the account assigned to other related contracts. This can occur in various scenarios, such as when you are trying to create or modify a contract that is linked to other contracts with different account assignments.
  Cause:
  
  Inconsistent Account Assignments: The primary cause of this error is that the account specified for the contract in question does not match the account used in other contracts that are related to it.
  Data Entry Errors: There may have been a mistake during data entry, leading to the assignment of different accounts.
  Configuration Issues: There could be issues in the configuration of the contract management module, leading to inconsistencies in account assignments.
  Contract Relationships: If contracts are linked (e.g., through a hierarchy or dependencies), they must share the same account for certain operations.
  
  Solution:
  
  Verify Account Assignments: Check the account assignments for the contract in question and compare them with the accounts assigned to related contracts. Ensure that they are consistent.
  Update Account Information: If you find discrepancies, update the account assignment for the contract to match the related contracts. This may involve changing the account in the contract or adjusting the related contracts.
  Review Contract Relationships: If the contracts are linked, ensure that the relationships are correctly defined and that the accounts are aligned as per business requirements.
  Consult Documentation: Review SAP documentation or configuration guides related to contract management to ensure that the setup is correct.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME31K (Create Contract), ME32K (Change Contract), or ME33K (Display Contract) to view and modify contract details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to contract accounts, as restrictions may also lead to errors.
  Testing in Development: If you are making changes, consider testing in a development or sandbox environment before applying changes to production.
  
  By following these steps, you should be able to resolve the EQ231 error and ensure that your contract accounts are correctly aligned.