How To Fix EQ141 - No active contract could be determined for the move-out

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 141

• Message text: No active contract could be determined for the move-out

What causes this issue?

You have attempted to process a move-in/out. No active contract for the
premise entered or the installations determined could be found for the
move out.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that you have selected the correct premise and that a move-out
did not already occur or was not already recorded.
If the move-out already occurred, process a move-in instead of a
move-in/out.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ141 - No active contract could be determined for the move-out ?

  The SAP error message EQ141 ("No active contract could be determined for the move-out") typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with contract management and move-out processes for utility services. This error indicates that the system is unable to find an active contract associated with the move-out request for a specific installation or service point.
  Causes:
  
  Missing Contract: There may not be an active contract associated with the installation or service point for the customer.
  Contract Expiration: The existing contract may have expired, and there is no valid contract to cover the move-out date.
  Incorrect Move-Out Date: The move-out date may fall outside the validity period of the existing contract.
  Data Inconsistencies: There may be inconsistencies in the master data related to the customer, installation, or contract.
  Configuration Issues: The system configuration may not be set up correctly to handle the move-out process.
  
  Solutions:
  
  Check Active Contracts: Verify if there is an active contract for the customer and installation. You can do this by navigating to the contract management area in SAP and checking the status of contracts.
  Update Contract Validity: If the contract has expired, consider extending the contract or creating a new contract that covers the move-out date.
  Correct Move-Out Date: Ensure that the move-out date is within the validity period of the contract. If necessary, adjust the move-out date accordingly.
  Review Master Data: Check the master data for the customer and installation to ensure that all relevant information is accurate and complete.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system is set up correctly for handling move-outs and contracts.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like EQUI (Equipment Master), EWM1 (Display Move-Out), or EWM2 (Change Move-Out) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation related to contract management and move-out processes in IS-U for more detailed information on how to manage contracts and resolve related issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.