How To Fix EQ016 - For contract account &1 there already exists move-in document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 016

• Message text: For contract account &1 there already exists move-in document &2

What causes this issue?

There is already a move-in document for the contract account.

System Response

Creation of a contract for this contract account using the function
<LS>Create contract</> is not recommended.

How to fix this error?

Create the contract using the function <DS:TRAN.EC50>Create move-in</>
or add an installation to the existing move-in document using the
function <DS:TRAN.EC51>Change move-in</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ016 - For contract account &1 there already exists move-in document &2 ?

  The SAP error message EQ016 indicates that there is already a move-in document associated with the specified contract account. This typically occurs in the context of managing customer accounts and their associated move-in and move-out processes in SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error occurs when you attempt to create a new move-in document for a contract account that already has an existing move-in document. This can happen due to:
  
  Duplicate Entry: An attempt to create a move-in for a contract account that already has an active move-in document.
  Incorrect Data Entry: The data entered may not be correctly reflecting the current status of the contract account.
  System Configuration Issues: There may be issues with the configuration of the move-in process in the SAP system.
  
  Solution:
  To resolve the EQ016 error, you can take the following steps:
  
  
  Check Existing Move-In Documents:
  
  Use transaction codes like EAM1 or EAM2 to check for existing move-in documents associated with the contract account.
  Verify if the existing move-in document is still valid or if it can be modified.
  
  
  
  Modify or Cancel Existing Move-In:
  
  If the existing move-in document is incorrect or needs to be updated, you may need to modify or cancel it before creating a new one.
  Use the appropriate transaction code to cancel or adjust the existing move-in.
  
  
  
  Review Contract Account Status:
  
  Ensure that the contract account is in the correct status to allow for a new move-in. If the account is locked or in a state that does not permit new entries, you may need to resolve that first.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to move-in processes to ensure compliance with the required procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EAM1 (Create Move-In), EAM2 (Change Move-In), and EAM3 (Display Move-In).
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  User Authorization: Ensure that you have the necessary authorizations to create or modify move-in documents in the system.
  
  By following these steps, you should be able to resolve the EQ016 error and successfully manage move-in documents for contract accounts in SAP.