How To Fix EPS702 - The fields BETRWTOT, BETRWBILLACT and BETRWBILL are inconsistent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPS - Payment Scheme

  • Message number: 702

  • Message text: The fields BETRWTOT, BETRWBILLACT and BETRWBILL are inconsistent

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EPS702 - The fields BETRWTOT, BETRWBILLACT and BETRWBILL are inconsistent ?

    The SAP error message EPS702 indicates that there is an inconsistency between the fields BETRWTOT, BETRWBILLACT, and BETRWBILL in the context of billing or financial transactions. This error typically arises in the context of billing documents, where the total amounts and billed amounts do not match as expected.

    Cause:

    1. Data Inconsistency: The values in the fields BETRWTOT (total amount), BETRWBILLACT (actual billed amount), and BETRWBILL (billed amount) are not aligned. This can happen due to:

      • Manual data entry errors.
      • Incorrect calculations during billing processes.
      • Issues during data migration or integration from other systems.
      • Changes in pricing or discounts that were not reflected in all relevant fields.
    2. Incomplete Billing Process: If the billing process was interrupted or not completed properly, it could lead to discrepancies in these fields.

    3. Custom Code or Enhancements: If there are custom developments or enhancements in the billing process, they might not be handling the calculations correctly.

    Solution:

    1. Check Data Consistency: Review the values in the fields BETRWTOT, BETRWBILLACT, and BETRWBILL for the specific document that triggered the error. Ensure that they are consistent and correct.

    2. Recalculate Billing: If the values are incorrect, you may need to recalculate the billing document. This can often be done by reversing the billing document and reissuing it.

    3. Review Custom Code: If there are any custom enhancements or modifications in the billing process, review the code to ensure that it is correctly calculating and updating these fields.

    4. Use SAP Transaction Codes: Utilize transaction codes like VF02 (Change Billing Document) to manually check and correct the billing document. You can also use VF03 (Display Billing Document) to view the details.

    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide guidance on resolving inconsistencies in billing documents.

    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.

    Related Information:

    • Field Descriptions:

      • BETRWTOT: Total amount for the billing document.
      • BETRWBILLACT: Actual amount that has been billed.
      • BETRWBILL: Amount that is expected to be billed.
    • Transaction Codes:

      • VF01: Create Billing Document
      • VF02: Change Billing Document
      • VF03: Display Billing Document
      • VF04: List Billing Documents
    • Debugging: If you have access to debugging tools, you can analyze the program logic to see where the inconsistency arises.

    By following these steps, you should be able to identify and resolve the inconsistency causing the EPS702 error in SAP.

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