How To Fix EPS084 - Payment scheme &1 not active. Use option '2' or '3' for returns

SAP Error Message - Details

• Message type: E = Error

• Message class: EPS - Payment Scheme

• Message number: 084

• Message text: Payment scheme &1 not active. Use option '2' or '3' for returns

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPS084 - Payment scheme &1 not active. Use option '2' or '3' for returns ?

  The SAP error message EPS084 indicates that the payment scheme specified in the transaction is not active. This typically occurs in the context of payment processing, particularly when dealing with payment returns or direct debits.
  Cause:
  
  Inactive Payment Scheme: The payment scheme you are trying to use (indicated by &1 in the error message) is not activated in the system.
  Configuration Issues: The payment scheme may not be properly configured in the system settings.
  Incorrect Payment Method: The payment method used may not correspond to an active payment scheme.
  
  Solution:
  
  
  Activate the Payment Scheme:
  
  Go to the transaction code OBPM1 (for payment schemes) or FBZP (for payment methods in the country).
  Check if the payment scheme you are trying to use is listed and ensure it is activated.
  If it is not active, you may need to activate it or create a new payment scheme.
  
  
  
  Use Alternative Options:
  
  As suggested in the error message, you can use option '2' or '3' for returns. This typically refers to using different payment methods or schemes that are active.
  Review the available payment schemes and select one that is active.
  
  
  
  Check Configuration:
  
  Ensure that the payment method is correctly assigned to the payment scheme in the configuration settings.
  Verify that all necessary settings for the payment scheme are correctly configured, including bank details and other relevant parameters.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on configuring payment schemes and methods.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OBPM1: Manage Payment Schemes
  FBZP: Payment Program Configuration
  
  
  Payment Methods: Ensure that the payment methods are correctly set up in the system and linked to the appropriate payment schemes.
  User Roles: Ensure that you have the necessary authorizations to make changes to payment schemes and methods.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.