How To Fix EPIC_PRTL_PYMNT_UI009 - Amount of partial payment request cannot be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PRTL_PYMNT_UI - EPIC_PRTL_PYMNT_UI

• Message number: 009

• Message text: Amount of partial payment request cannot be zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PRTL_PYMNT_UI009 - Amount of partial payment request cannot be zero ?

  The SAP error message EPIC_PRTL_PYMNT_UI009 indicates that there is an issue with a partial payment request where the amount specified is zero. This error typically arises in the context of payment processing within SAP, particularly when dealing with partial payments for invoices or other financial transactions.
  Cause:
  
  Zero Amount Entry: The most common cause of this error is that the user has attempted to create or submit a partial payment request with an amount of zero. This is not valid as a partial payment must have a non-zero amount.
  Incorrect Data Entry: There may be a mistake in the data entry process where the amount field was left blank or incorrectly filled.
  System Configuration: In some cases, the system configuration or validation rules may not allow for a zero amount to be processed.
  
  Solution:
  
  Check Amount Field: Ensure that the amount field for the partial payment request is filled with a valid, non-zero amount. If you intended to make a partial payment, enter the correct amount.
  Review Payment Request: Go through the payment request details to confirm that all required fields are filled out correctly and that the amounts are accurate.
  Validation Rules: If you are consistently encountering this error, check with your SAP administrator or support team to review any validation rules that may be in place that could be causing this issue.
  User Training: If this error is common among users, consider providing additional training on how to properly enter payment requests in the system.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on payment processing and error handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used for processing payments, such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments).
  Support Forums: Check SAP community forums or support channels for similar issues and solutions shared by other users.
  Debugging: If you have access to technical support, debugging the transaction may provide insights into why the error is occurring.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.