How To Fix EPIC_PROC_UI117 - Items &1 &2 &3 &4 is locked by other users; only display is possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PROC_UI - Messages for Payment Processing Services

• Message number: 117

• Message text: Items &1 &2 &3 &4 is locked by other users; only display is possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PROC_UI117 - Items &1 &2 &3 &4 is locked by other users; only display is possible. ?

  The SAP error message EPIC_PROC_UI117 indicates that the items you are trying to access are currently locked by other users. This typically occurs in scenarios where multiple users are trying to edit the same data simultaneously, leading to a lock situation to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user is currently editing the same item(s) you are trying to access.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios.
  
  Solution:
  
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user is holding the lock and the specific items that are locked.
  
  If you have the necessary permissions, you can manually delete the lock entry, but this should be done with caution as it may lead to data inconsistencies.
  
  
  
  Wait for Release: If the lock is held by another user, you may need to wait until they finish their work and release the lock.
  
  
  Communicate with Users: If you know who is working on the locked items, you can communicate with them to coordinate access.
  
  
  Review System Settings: If locking issues are frequent, it may be worth reviewing the system settings or discussing with your SAP Basis team to see if adjustments can be made to reduce locking scenarios.
  
  
  Use Display Mode: If you only need to view the data, you can proceed in display mode as the error message suggests.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To check user authorizations if you need to manage locks.
  
  
  
  User Training: Ensure that users are trained on how to properly exit transactions to avoid leaving locks in the system.
  
  
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to locking issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to locking in your version of SAP.
  
  
  By following these steps, you should be able to address the locking issue indicated by the error message EPIC_PROC_UI117.