How To Fix EPIC_PROC_UI038 - No open items found

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PROC_UI - Messages for Payment Processing Services

• Message number: 038

• Message text: No open items found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PROC_UI038 - No open items found ?

  The SAP error message EPIC_PROC_UI038: No open items found typically occurs in the context of financial transactions or processes where the system is expected to retrieve open items (such as invoices, payments, or other financial documents) for processing. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  No Open Items Exist: The most straightforward reason for this error is that there are genuinely no open items available for the specified criteria (e.g., vendor, customer, or account).
  Incorrect Selection Criteria: The parameters or filters used to search for open items may be too restrictive or incorrect, leading to no results being found.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the absence of expected open items.
  Authorization Issues: The user may not have the necessary authorizations to view the open items, resulting in the system not displaying any results.
  Technical Issues: There could be underlying technical issues, such as database problems or system configuration errors.
  
  Solutions:
  
  Verify Open Items: Check the relevant accounts (e.g., customer or vendor accounts) to confirm whether there are indeed any open items. You can do this through transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  Adjust Selection Criteria: Review and adjust the selection criteria used in the transaction. Ensure that the filters are set correctly and are not overly restrictive.
  Check Data Synchronization: If you suspect data synchronization issues, consult with your IT or SAP Basis team to ensure that all relevant data is up to date and synchronized across the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the open items. This may involve checking user roles and permissions in the SAP system.
  Consult Technical Support: If the issue persists, it may be necessary to consult with SAP support or your internal technical team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for viewing open items, such as FBL1N, FBL5N, FBL3N (for G/L accounts), and others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or solutions for known problems.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with (e.g., Accounts Payable, Accounts Receivable) for additional context and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the EPIC_PROC_UI038 error message in SAP.