How To Fix EPIC_PROC_UI009 - Multiple communication types for bank statement requests (&1 is used)

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PROC_UI - Messages for Payment Processing Services

• Message number: 009

• Message text: Multiple communication types for bank statement requests (&1 is used)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PROC_UI009 - Multiple communication types for bank statement requests (&1 is used) ?

  The SAP error message EPIC_PROC_UI009 indicates that there are multiple communication types defined for bank statement requests, and the system is unable to determine which one to use. This can occur in scenarios where the configuration allows for multiple communication methods (like email, FTP, etc.) for the same bank statement request.
  Cause:
  
  Multiple Communication Types: The primary cause of this error is that there are multiple communication types configured for the same bank statement request in the system. This can happen if the configuration settings for bank statement processing allow for more than one method of communication.
  Configuration Issues: There may be inconsistencies or errors in the configuration settings related to bank statement processing and communication types.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for bank statement processing in your SAP system.
  Navigate to the relevant section where communication types are defined for bank statement requests.
  Identify the communication types that are set up and see if there are duplicates or unnecessary entries.
  
  
  
  Consolidate Communication Types:
  
  If multiple communication types are not needed, consider consolidating them to a single type that meets your requirements.
  If you need to keep multiple types, ensure that the system can differentiate between them based on specific criteria.
  
  
  
  Adjust Settings:
  
  If necessary, adjust the settings to ensure that only one communication type is active for the bank statement request in question.
  You may need to consult with your SAP Basis or functional consultant to make these changes.
  
  
  
  Testing:
  
  After making the necessary changes, test the bank statement request process again to ensure that the error no longer occurs.
  
  
  
  Documentation:
  
  Document any changes made to the configuration for future reference and to assist other team members who may encounter similar issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (for bank statement processing) and OBAL (for bank account management) to navigate the configuration settings effectively.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow access to the necessary configuration areas.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP expert who can provide more tailored assistance based on your specific system configuration.