How To Fix EPIC_LOGON016 - Repeat password and password must match; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_LOGON - Bank Communication Logon User Maintain

• Message number: 016

• Message text: Repeat password and password must match; try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_LOGON016 - Repeat password and password must match; try again ?

  The SAP error message EPIC_LOGON016 indicates that there is a mismatch between the password and the repeated password during the password change or account creation process. This error typically occurs when a user is trying to set a new password and the two entries do not match.
  Cause:
  
  User Input Error: The most common cause is that the user has entered the new password and the confirmation password incorrectly. This can happen due to typographical errors, such as mistyping or using different cases (uppercase vs. lowercase).
  Password Policy: Sometimes, the password may not meet the system's password policy requirements, which can lead to confusion during the entry process.
  Browser Issues: Occasionally, browser autofill features may interfere, causing the fields to be filled incorrectly.
  
  Solution:
  
  Re-enter Passwords: Carefully re-enter the new password and the confirmation password, ensuring that both entries match exactly. Pay attention to case sensitivity and any special characters.
  Check Password Policy: Review the password requirements (length, complexity, etc.) to ensure that the new password meets all criteria.
  Disable Autofill: If you are using a browser, consider disabling the autofill feature for the password fields to avoid any unintended input.
  Clear Cache: If the issue persists, try clearing your browser's cache or using a different browser to see if that resolves the problem.
  Contact Support: If you continue to experience issues after trying the above steps, it may be helpful to contact your system administrator or SAP support for further assistance.
  
  Related Information:
  
  Password Policies: Familiarize yourself with your organization's password policies, as they can vary and may include specific requirements for length, complexity, and expiration.
  User Training: If this error occurs frequently among users, consider providing training or documentation on how to properly set or change passwords in the SAP system.
  System Logs: Administrators can check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the EPIC_LOGON016 error and successfully change your password.