How To Fix EPIC_EXAMPLE_CN_IMPL028 - Communication with bank client exception

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EXAMPLE_CN_IMPL - EXAMPLE ONLY - NOT FOR USE IN PRODUCTION SYSTEMS

• Message number: 028

• Message text: Communication with bank client exception

RespCode:&v1& RespInfo: &v2& Rxtinfo:&V3&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EXAMPLE_CN_IMPL028 - Communication with bank client exception ?

  The SAP error message "EPIC_EXAMPLE_CN_IMPL028 Communication with bank client exception" typically indicates an issue with the communication between the SAP system and the bank's system, which could be due to various reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the bank's server.
  Configuration Errors: Incorrect configuration settings in the SAP system for the bank communication interface.
  Bank System Downtime: The bank's system may be temporarily unavailable or undergoing maintenance.
  Authentication Issues: Problems with credentials or authentication methods used to connect to the bank.
  Protocol Mismatch: The communication protocol used by the SAP system may not be compatible with the bank's system.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the bank's server. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in the SAP system for the bank communication. This includes checking the bank's API endpoints, ports, and any required parameters.
  Contact the Bank: If the bank's system is down, you may need to contact the bank's support team to get updates on the status of their services.
  Verify Credentials: Ensure that the credentials (username, password, API keys) used for authentication are correct and have not expired.
  Check Protocol Compatibility: Confirm that the communication protocols (e.g., HTTPS, FTP) are compatible between the SAP system and the bank.
  Review Firewall Settings: Check firewall settings to ensure that they allow traffic between the SAP system and the bank's server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Logs and Traces: Review the application logs and traces in the SAP system for more detailed error messages that can provide additional context.
  Documentation: Refer to the documentation for the specific SAP module you are using (e.g., SAP FI, SAP Treasury) for configuration and troubleshooting steps related to bank communication.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the communication issue with the bank client in your SAP system.